Help
Something doesn’t match the listing
Tell the host first. If it is still different from the listing, let us know.
What should I do first?
Message the host.
When should I tell Clear Air Stays?
When the place differs from what the host answered on the listing and the host has not put it right: the products in use, the floors, the stove, pets.
Report a problem: what does a report do?
It puts the listing in front of a reviewer, who checks it against the host's answers.
Can you promise a home will suit me?
No. Each listing states what the place does and does not have.
Read the standardStill need help?
Pick the stay, then tell the host.